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Tracking monitoring

Measurements can drift or even stop altogether. With monitoring you keep a grip on your measurements 24/7 and avoid unpleasant surprises afterwards.

What often goes wrong

Your tracking works, until a website update, a new cookie banner or a change by another agency quietly switches off an event. The result is missing data, wasted budget and possibly lost revenue, and you only notice when your results drop.

A conversion event disappears after a website updateGoogle Ads and Meta optimise on fewer conversions, and your cost per conversion goes up
Conversions are counted twice after an extra tag or integrationYour reporting looks better than it is, and you scale what doesn't work
A cookie banner update blocks more than it shouldYou also lose data from visitors who did give consent
The server-side container goes downAll server-side tags stop at once, usually without anyone noticing
Click IDs or UTMs get lost after a redirectConversions are no longer credited to the right campaign
A tag template gets an updateThe tag still fires, but without the right data

What we do

Day and night we watch every tag in your web and server containers. When something deviates from what is normal for your site, you hear from us which tag it is and since when. With Fix and Managed we also find out why, fix it and run a regular health check of your whole setup.

What we watch, among other things:

  • Tags: whether every tag in your web and server containers keeps firing
  • Conversions: whether they keep coming in, not twice and with the right value
  • Consent: whether a change to your cookie banner blocks more than it should
  • Server-side: whether your server container keeps running
  • Campaign data: whether click IDs and UTMs get lost on the way
“Absolutely top-notch guys with a lot of experience! They ensure that the tracking on our clients always stays up to date, and on top of that, we have a very pleasant working relationship.”
Mart van MelickEcubate01 / 04

What you get

Watch
€195/mo

You know when something breaks.

Fix
€495/mo

And we fix it too.

Managed
€995/mo

We take your tracking off your hands.

24/7 monitoring with alerts✓✓✓
Monthly report✓✓✓
Health check–QuarterlyMonthly
Hours for requests and fixes–2 hours5 hours
Critical incidentNotificationWithin 1 working dayWithin 4 working hours
Quarterly review––✓
Each extra site or shop+€25/mo+€50/mo+€100/mo

How it works

01

Connect

Day 1

We add the monitor tag to your web and server containers.

02

Baselines

For every tag we learn what is normal for your site, and that baseline moves with your traffic.

03

Watch

Ongoing

When a tag deviates, we get an alert within the hour. If it affects you, you hear it from us.

04

Report

Monthly

What happened, what we fixed and where your tracking stands.

Frequently asked questions

What is the health check?

The monthly report shows whether everything still fires. The health check asks whether what fires is also correct. We check your consent, conversions and tags, and put your own figures next to what your analytics and ad platforms recorded, where we can. That is how we also find a tag that fires but sends the wrong value, or conversions that arrive twice.

Does this work for my site?

Most likely. We work for shops, lead generation, SaaS and content sites among others, on standard platforms and custom builds.

What is the quarterly review?

A one-hour conversation. We go through what happened and what is coming, such as campaigns, changes to your site or new platforms. We also tell you which developments in data and tracking are on the way, and what they mean for you. Then we agree on what we tackle next quarter.

What counts as a critical incident?

Anything that stops conversions or revenue from reaching your analytics or ad platforms, or makes them arrive wrong. For example a purchase or lead event that stops firing, a server container that goes down, or conversions counted twice. A new event or a change is a request, and we schedule it within your hours.

What if something breaks at the weekend?

Monitoring runs at weekends too, so we see it. We pick it up on the next working day.

What can I use the hours for?

For all kinds of requests around your tracking: a fix, a new event, an extra conversion or a change for a campaign. Up to the hours in your subscription, and they cover all your websites together. Larger jobs we estimate up front and quote separately. Unused hours don't carry over. If your subscription has no hours, we bill per hour.

Do you also fix the loss from consent?

No. People who decline cookies aren't measured. We do show how much that is, so you know which part of the gap comes from consent and which part from errors.

What if the cause is with another party?

If, while we look into it, the problem turns out to be in your website or shop platform, an integration or another agency, we report it with the evidence, so they can fix it.

Want to be the first to know when something breaks?

Is your tracking rock solid?

Then you can get more out of it: all your numbers in one place, so you decide on insights that add up.

A blueprint for your datafrom€1,995

Do your numbers add up?

One call is usually enough to see where it breaks.

Takes 1 minute